“Is it a health and safety issue? If not, you have to ask if those demands are really related to the outcome on the job,” Ms. Greeno said. “When the unemployment rate is this low, you’re really competing for workers who already have jobs.”
Her staffing firm is taking extra steps to fill light industrial and office jobs, reaching out to 45,000 people it has placed in positions in the past 15 years and asking if friends or family would be willing to take on work.
“This is a very tight labor market,” said Adam Kamins, a senior economist at Moody’s Analytics. “Most everyone who wants a job has one.”
For workers, that’s good news. On the other hand, a tighter labor market presents several challenges to businesses. If they can’t find workers to meet the demand for their products, they can’t help the economy grow. They may instead opt to close the restaurant early or not run a third shift at the factory.
Firms may need to pay more to attract workers, and some already are. That raises costs and would cut profit margins if higher prices can’t be passed on to customers. If prices are raised, that stokes stronger inflation, which already has been accelerating in recent months.
Federal Reserve policy makers are watching closely. Emergence of worker shortages and stronger inflation could signal the economy is overheating, raising the need to lift interest rates more aggressively than the slow, moderate path they have signaled.
For now, the market is opening up possibilities for those who have struggled in recent years. Geremy Mincey, 26 years old, had bounced between temporary jobs since dropping out of college seven years ago, working at factories, fast-food restaurants and even as the mall Easter Bunny. He would often go months between paychecks.
Earlier this year, he landed a temporary job as a saw operator at Williams Metals and Welding Alloys in Birmingham, Ala. Last month, the firm asked him to take a full-time position with health benefits and retirement savings.
“I feel like I broke the cycle,” he said.
There are, however, still an elevated number of Americans who are stuck in part-time jobs and would prefer full-time work. And others are employed but not in the jobs they want.
Those include John Matous, a 38-year-old who works at a McDonald’s in Mason City, Iowa. He is an Army veteran with an associate degree in medical administration from a local community college. He would like to work at doctor’s office but so far has been turned down.
“I just need a chance to prove myself,” he said.
Meanwhile, the share of Americans who are working or seeking work has generally declined for almost two decades. That gives employers fewer potential workers to draw from, but also suggests there remain hundreds of thousands of Americans who could be drawn back into the labor force.
And they may be waiting for better wages. Hourly pay for nonsupervisors rose 2.8% in May from a year earlier, the best annual gain since mid-2009. But the last time unemployment was as low, wages for those workers rose 3.9% from a year earlier.
The largest number of April openings, 1.3 million, were in the broad business-services sector, which includes everything from accountants and software developers to temporary staffers and clerical workers.
There were also ample job openings in some of the lowest-paying fields. There were 844,000 accommodation and food-service jobs open in April and 735,000 unfilled retail positions.
To attract workers, the Saladworks restaurant chain has raised its starting wages about 5%. It also has relaxed standards on tattoos and piercings, allowed employees to wear jeans and bandannas, and gotten more flexible about schedules.
“If you tell someone they can’t have Friday off for prom, they’ll quit,” Chief Executive Patrick Sugrue said. “They know they can find another job on Monday.”
https://www.wsj.com/articles/american-jobs-outnumber-the-jobless-1528212776
Write to Eric Morath at eric.morath@wsj.com
